Play Gorilla Games Rwanda, operated by Cheza Rwanda Games (CRG), stands as one of the leading online betting and casino platforms in Rwanda. Established in 2019 and headquartered in Kigali, Gorilla Games has quickly built a reputation as a trusted and innovative operator, offering a comprehensive suite of gaming products. The platform is fully licensed by the Rwanda Gaming Board, ensuring compliance with local regulations and providing a secure environment for players.
Gorilla Games caters to both sports betting enthusiasts and casino players, featuring a wide array of sports markets (including football, basketball, tennis, and niche sports like futsal and wrestling), virtual sports, and an extensive casino section with slots and live dealer games. The brand is also notable for its partnership with the Rwanda Premier League and for offering weekly jackpots that can reach up to 25 million RWF.
With a strong focus on responsible gaming, Gorilla Games implements mechanisms to detect and address problem gambling, including account monitoring and proactive customer support outreach. The platform is accessible via desktop, mobile browsers, and dedicated mobile apps for Android and iOS.
2. Step-by-Step Guide for the Registration Process
Registering at Play Gorilla Games Rwanda is straightforward:
- Visit the Website or Download the App:
Go to the official website or open the mobile app. - Click on “Register”:
Locate the “Register” button at the top right corner. - Select Country:
Choose “Rwanda” as your country. The country code (+250) is prefilled. - Enter Phone Number:
Input your mobile number in the format 7XXXXXXX. - Create a Password:
Set a strong password, confirm it, and proceed. - Provide Personal Details:
Enter your full name and supply a valid national ID or passport number to verify your age and identity. - Accept Terms and Conditions:
Read and agree to the platform’s terms. - Complete Registration:
Submit your details. You may receive a verification code via SMS or email to activate your account. - Login:
Use your phone number and password to log in and start playing.
3. Information About the Welcome Bonus
As of 2025, Gorilla Games Rwanda does not heavily publicize a specific welcome bonus; instead, it focuses on regular promotions, jackpots, and boosted odds for sports betting. However, like most Rwandan operators, Gorilla Games periodically offers deposit matches, free bets, or free spins for new users. These promotions are typically communicated via the website, app notifications, or SMS. Players are encouraged to check the “Promotions” section or contact support for the latest offers.
4. Overview of the Slot Games Available
Gorilla Games Rwanda boasts a diverse slot portfolio, catering to all player preferences:
- Popular Titles:
“Fiery Fruits More Spins,” “Diamond Flash,” “Wild Shamrock,” and “White Mustang” are among the top slots. - Categories:
Slots are organized into top slots, popular games, jackpots, and video slots, making navigation easy. - Providers:
The platform partners with leading software providers such as Evolution and Pragmatic Play, ensuring high-quality graphics and engaging gameplay. - Jackpots:
Some slots are linked to progressive jackpots, offering the chance for substantial wins. - Live Casino:
In addition to slots, Gorilla Games features a robust live casino with games like Blackjack, Roulette, and Baccarat, streamed in real-time with professional dealers.
5. Explanation of the Payment Methods for Depositing and Withdrawing Money
Gorilla Games Rwanda supports a variety of payment methods tailored to the local market:
- Mobile Money:
MTN Mobile Money and Airtel Money are the most popular, allowing instant deposits and withdrawals. - Bank Transfers:
Deposits can be made at bank branches or via online banking. - USSD and SMS:
Players can deposit using USSD codes or SMS, providing access even for those without smartphones. - POS and Cash:
Withdrawals can be processed at physical points of sale or in cash at designated locations. - Limits:
Minimum deposit: 500 RWF
Maximum deposit: 2,000,000 RWF
Minimum withdrawal: 1,000 RWF
Maximum withdrawal: 2,000,000 RWF (up to 10,000,000 RWF for cash withdrawals). - Fees:
Cash withdrawals are typically free, while other methods may incur small fees.
6. Guide on How to Deposit and Withdraw Money
Depositing Funds:
- Login:
Access your account via the website or app. - Navigate to Deposit:
Click on the “Deposit” or “Banking” section. - Choose Payment Method:
Select your preferred method (e.g., MTN Mobile Money, Airtel Money, bank transfer). - Enter Amount:
Specify the deposit amount (minimum 500 RWF). - Follow Instructions:
For mobile money, input your phone number and approve the transaction on your phone. - Confirmation:
Funds are usually credited instantly.
Withdrawing Funds:
- Login:
Go to your account dashboard. - Select Withdraw:
Click on the “Withdraw” option. - Choose Withdrawal Method:
Select mobile money, bank, or cash. - Enter Amount:
Specify the withdrawal amount (minimum 1,000 RWF). - Complete Verification:
You may be asked to confirm your identity for security. - Receive Funds:
Mobile money withdrawals are typically instant; bank and cash withdrawals may take longer.
7. Overview of the Mobile Version
Gorilla Games Rwanda’s mobile website is optimized for all devices, offering a seamless experience for betting and casino games. The mobile version features:
- Responsive design for smartphones and tablets
- Full access to sports betting, slots, live casino, and account management
- Fast loading times and intuitive navigation
- Secure transactions and easy access to promotions
8. Information About the Mobile Application for iOS and Android
Gorilla Games provides dedicated mobile applications for both Android and iOS:
- Android App:
Downloadable directly from the website, the app offers a user-friendly interface, fast navigation, and secure login. Installation is straightforward: download the APK, allow installation from unknown sources, and follow the prompts. - iOS App:
The iOS app can be accessed via Safari by following the download link on the website. The installation process is simple, and the app mirrors the Android version in functionality.
Both apps support sports betting, casino games, live dealer tables, account management, and push notifications for promotions and results. Security features such as biometric login (fingerprint/face ID) may be available depending on your device.
9. Whether Play Gorilla Games Rwanda Has Land-Based Casinos
While Gorilla Games Rwanda is primarily an online platform, its parent company, Cheza Rwanda Games, is licensed to operate both online and land-based gambling systems. However, there is no evidence that Gorilla Games runs its own branded land-based casino. The only major physical casino in Rwanda is Casino Kigali. Gorilla Games focuses on digital gaming, accessible from anywhere in the country via web and mobile.
10. Overview of the Support and Live Chat Services
Gorilla Games Rwanda offers robust customer support:
- 24/7 Support:
Assistance is available around the clock. - Contact Methods:
- Email: support@crg.rw
- Toll-free phone: +250 788 198 666
- Live chat: Accessible via the website and mobile app
- Languages:
Support staff are local and can assist in English, French, and Kinyarwanda. - Quality:
The company invests in regular customer support training, focusing on phone etiquette, handling difficult queries, and proactive outreach for responsible gaming.
11. Overall Review and Rating
Strengths:
- Fully licensed and regulated in Rwanda
- Wide range of sports betting and casino games
- Localized payment methods, including mobile money
- User-friendly mobile apps and website
- Strong responsible gaming measures
- 24/7 customer support
Weaknesses:
- Fewer international sports and casino promotions compared to some global brands
- No dedicated land-based Gorilla Games casino
Rating:
Gorilla Games Rwanda earns a solid 4.5 out of 5 stars for its trustworthiness, local relevance, and user experience. It stands out as a top choice for Rwandan players seeking a safe, modern, and feature-rich betting platform.
12. Trustworthiness of Play Gorilla Games Rwanda
Gorilla Games is considered highly trustworthy:
- Licensed by the Rwanda Gaming Board
- Strict compliance with local gambling laws
- Responsible gaming policies and account monitoring
- Transparent terms and fair play standards
- Prompt payouts and secure transactions
The company’s reputation is reinforced by its partnerships, regulatory oversight, and positive user feedback. Players can confidently deposit, play, and withdraw, knowing their funds and data are protected.
13. Frequently Asked Questions
Q: Is Gorilla Games Rwanda legal?
A: Yes, it is fully licensed and regulated by the Rwanda Gaming Board.
Q: What is the minimum age to register?
A: You must be at least 18 years old to play.
Q: What payment methods are available?
A: MTN Mobile Money, Airtel Money, bank transfers, USSD, SMS, and cash withdrawals.
Q: Does Gorilla Games offer a welcome bonus?
A: Promotions vary; check the website for current offers.
Q: Can I play on my mobile?
A: Yes, via the mobile website and dedicated Android/iOS apps.
Q: How do I contact support?
A: Email support@crg.rw, call +250 788 198 666, or use live chat.
Q: Are there land-based Gorilla Games casinos?
A: No, Gorilla Games operates mainly online, though its parent company is licensed for land-based operations.
